Delivery, Returns & Refund

 

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Delivery

Shipping & Handling Costs

Yes ! we ship worldwide. Below are our shipping rates:
* DAS and COS may apply.

Handling time: Our handling time is 1-3 business days after the payment has been received.

DAS: There are certain locations in the world where the shipping carriers charge extra fees to deliver packages to these locations. These fees are called DAS (Delivery Area Surcharge) and are usually charged by the carrier in areas that are less accessible for pickups and deliveries.

COS: There are certain cases where the shipping carriers charge extra fees to deliver packages that exceed certain dimensions or weight. These fees are called COS (Courier Oversize Surcharge).

Import Fees: Any customs or import duties are charged once the parcel reaches its destination country must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You can contact your local customs office for further information.
For some countries, we calculate Duty VAT, Taxes, etc. following the laws and import regulations of the destination country. These fees are calculated based on destination, item type, and country of origin, manufacture or assembly.

Payment Options

We accept 2 payment methods:

Credit Cards (Visa / Mastercard / American Express)

PayPal

Returns

If you are not entirely satisfied with your purchase, we're here to help.

Cancellation Period

If for any reason you are not satisfied with your purchase, you may ask for an exchange or return for a refund with-in 30 Days.
Prior to return please contact us for a return instructions. You can contact us by email or our contact form.
Please include your order number and e-mail address used to place the order. All items must be in brand-new condition, including original packaging in order to avoid refusal of the returned merchandise.
Once items are returned our team will process your order return and refund.

Delivery Charge on Returning Goods

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged / Defective / Incorrect Goods

In case you received damaged / defective or incorrect good - we will be responsible for paying for the shipping costs for returning your item

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.
When your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

You can contact us in one of the following ways:

Online Form: click here to contact us.

Email: [email protected]

Mail Address:

Fash Brands
1217 OLD COOCHS BRIDGE RD
Suite 257465
NEWARK, DE 19713
USA